FAQ
FAQ-Complaints

AZPOST manages individual officer certifications by ensuring adherence to minimum standards for hiring, training, and officer conduct.  Click to see rules

The first step in filing a complaint against an officer or agency is to contact the Internal Affairs/Professional Standards area of the involved police department/sheriff’s office.  AZPOST policy affords agencies the opportunity to look into a complaint and assign discipline, when appropriate.  AZPOST will review the information provided in the complaint, and if a potential AZPOST Rule violation is identified, may request a review and response by the involved agency. Agencies are responsible for investigating officer misconduct, however AZPOST will review an agency’s complaint process to ensure the process and outcome appropriately address officer conduct.

If you are not satisfied with an agency’s response to a complaint, you may submit a complaint form (Click Here) to AZPOST.  AZPOST will contact the agency in question, and review the complaint process to ensure the process and outcome appropriately addressed the officer conduct.